You can request for refund by sending us an E-mail at kamalakar.ks@simplifytaxandaccounting.com. However, please note the below refund policy:
In case of any plan (including all the plans for filing ITR) chosen by you for filing of Income Tax Return (ITR), provision for refund under following situations shall include:
(i) You have approved Tax computation received by us and payment has been made for the same:
-ITR is processed by us - No refund will be provided;
-ITR is not processed by us:
1) In case you have made double payment - Refund for that double payment shall be provided (provided if the same is reflected in our Bank account);
2) In any other case- No refund will be provided;
(ii) Tax computation for your ITR is sent by us but not approved by you and payment has been made for the same - No refund shall be provided.
(iii) In any other case and payment has been made for the same:
-Request for refund is placed within 24 hours from placing an order;
-Before the date and time of Tax computation is processed and sent from our end;
(whichever is earlier)
(iv) If You are unhappy with a service being sold on Our Website, You may request a refund:
We will make reimbursements for returns without undue delay, and not later than 30 days after the day we received your request for refund;
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.